1. Acceptance of Terms

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Site.

2. Account Registration

To place orders or access certain features, you may need to create an account. By creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities that occur under your account
• Be at least 16 years of age

You may terminate your account at any time by contacting us or through your account settings.

3. Orders and Product Information

Product Availability

All products displayed on our Site are available for pre-order. Dispatch typically occurs within 3-21 business days after order confirmation.

Order Confirmation

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

4. Shipping and Delivery

Shipping Carriers

We ship internationally using:

Shipping Destinations

We currently ship to the following countries and regions:

Delivery Times

Service Type	Processing Time	Estimated Delivery
Standard Express	3-21 business days (to dispatch)	3-14 days after dispatch
All Shipments	All our shipments are processed as express service

Customs and Duties

5. Returns and Refunds

Return Policy

Condition	Return Window	Requirements
Manufacturing Defects	15 days from delivery receipt	Proof of defect required
International Returns	Case by case basis	Contact customer service
Indonesia Returns	15 days from delivery receipt	Unworn, with original packaging

Non-Returnable Items

The following items cannot be returned:

• Gift items
• Modified or personalized jewelry
• Items marked as final sale
• Items damaged due to customer misuse

Refund Process

• Refunds are issued to the original payment method
• Processing time: 3-5 business days after receipt of return
• Shipping costs are non-refundable unless the return is due to our error
• If defect is from our end, we bear return shipping costs

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Grounded And Free or its content suppliers and is protected by international copyright laws.

7. Limitation of Liability

Grounded And Free shall not be liable for any incidental, special, consequential, or punitive damages arising out of or related to these Terms or your use of the Site, including but not limited to lost profits, loss of data, or interruption of business.

8. Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from these Terms or your use of the Site shall be resolved exclusively in the courts of Bali, Indonesia.

9. Business Information

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12. Contact Information